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July 24: Accurate Assessment Staff Coming to Your Door

For the next several months, staff from Accurate Assessment Group (the City’s contracted assessment company) may be in your neighborhood. They may come to your door and ask questions about your home to ensure your assessment is accurate. They will likely ask questions about new developments, renovations and other physical changes you may have made to your home.

If you would like to confirm their identity, they will have identification from Accurate Assessment group and a letter from the City. You may also call the Municipal Office at (403) 207-7050 and confirm their name. 

Property AssessmentProperty aSsessments
An assessment is a value placed on your land and buildings to determine the fair distribution of property taxes. 

Your assessment notice is not a bill but the assessment value will be used to determine your 2014 property tax levy (assessed value x tax mil rate = property tax levy). The mil rate is determined in June. 

Assessment Calculations

The assessed value on your notice is based on the previous year's market conditions (not the current market conditions) and the physical condition and characteristics of the home as of December 31, 2013.


You are entitled to receive sufficient information about any assessed property within the municipality and information on how the property’s assessment was derived (as per section 299 and section 300 of the Municipal Government Act). 


The assessment roll is publicly available to view at the Municipal Office and is available through the City's Webmap.  If you would like an assessment summary report of your property, please contact the Tax Department. Please allow 3-5 business days to process your report. 

(Prior to accessing Webmap, it is suggested that you read the Webmap User Instructions). Please note that Google Chrome is required for the Webmap. 

Complaint & Appeal Process

If you have questions about your assessment or disagree with it, you can contact Accurate Assessment Group at  or 1-877-438-2305. 

If you would like to meet with the assessor to review your property’s assessment, they will be available on April 8 from 1:00 p.m. to 8:00 p.m. Appointments are required and can be booked by calling (403) 207-7057. 

If you do not agree with the assessor’s explanation or calculation, you have the right to file a formal complaint to the Assessment Review Board.  The Assessment Review Board will then review your case at a hearing.

Learn more about the Assessment Appeal Process before you submit a complaint. 


Contact Us
General Information

City of Chestermere
Tax Department

105 Marina Rd. 
Chestermere, AB 
T1X 1V7 

P: (403) 207-7050
F: (403) 207-7080 

Monday - Friday 
8:30 am - 4:30 pm 

Concerns / Complaints

Accurate Assessment Group

P: 1-877-438-2305