One Time Tax Payment Option

2020 Tax Notice Information: 

Due to the COVID-19 pandemic, the City delayed the tax payment deadline until September 1. Residents will receive their 2020 Tax Notice during the first week of August. It will include the 2020 municipal taxes and the provincial education taxes (which are collected by the municipality on behalf of the provincial government).

Here is what residents need to know about 2020 taxes:

Residents who are part of the Tax Installment Payment Plan (TIPP): No action is required upon receipt of your bill. Your monthly rate will be automatically adjusted on September 15th. More details about the new calculation will be on the back of the tax notice.

Residents who pay through their mortgage company: No action is required upon receipt of your bill as your mortgage company will arrange for payment. You will receive a copy of your bill with more information.

Residents who pay in a lump sum: Taxes are due on or before September 1, 2020. Payments can be made over the phone, via mail or by online banking. Payments can be by made via credit card, debit or cheque. More details about payment options will be on the back of the tax notice. Interested in joining the monthly payment plan? Contact taxes@chestermere.ca.

For residents who asked to defer their payments, the City finance staff will be in contact in August to set up a mutually-agreed upon payment plan.

If you have any questions once you receive your tax notice, please contact the Tax Clerk at 403-207-7057 or email taxes@chestermere.ca.

COVID-19 Property Tax Payment Deferral 

Typically, residents of the City of Chestermere pay their taxes monthly or in a lump sum by July 31. Due to the COVID-19 pandemic, the City is offering a tax deferral program. The tax deferral program means that if you pay by lump sum, you have until September 1, 2020 to pay your taxes without incurring late fees or interest. If you pay monthly, you can defer your monthly payments until September 1, 2020 without incurring late fees or interest.

To Apply: 

To apply to defer your payments, simply email taxes@chestermere.ca or call 403-207-7050, make sure to provide your first and last name, address and cell number.

The City will send a confirmation that your request has been received. The City will be in touch in August to work out a payment plan for re-starting your TIPP payments on September 15th, for your annual 2020 taxes.

Important Condition: If you lease or rent the property to which this deferral applies, you are required to grant a deferral to the tenant(s) in the same manner. If you do not grant a deferral to the tenant(s), this deferral will cease and you will be responsible for making all payments, including interest and penalties, as if this deferral had not been granted. For more details, read this PDF.


One Time Tax Payment Methods:

 
  • Payment can be made by credit card online at Plastiq, a third party service provider.plastique Opens in new window

    Please note, an account will need to be created and payments may take 3–5 business days to process. A Plastiq service fee will be applied (2.5% for credit cards). The City does not receive any portion of this fee ­– it is a 3rd party service fee. Watch this video to learn how to set up an account.

  • Via Electronic banking (phone or online):
    • Please ensure the PAYEE is ‘CHESTERMERE TAXES’.
    • Please use your Tax Roll Number as the account number and allow up to 3 days for processing.
    • If your payee is ‘Chestermere Utilities’, we will not receive the payment (may need to set up a new account)
  • By mail
    • Mail a cheque to City Hall, 105 Marina Road, Chestermere AB T1X 1V7
    • Payments through the mail will be applied to the tax accounts on the date of the postmark stamped on the envelope by Canada Post.
    • Please note that the City of Chestermere is not responsible for lost or misdirected mail
  • In Person
    • At a bank, you can use your tax roll number as the account number.
    • You can drop off a cheque using the secured drop box located on the south side of City Hall. Please do not deposit cash.
    • Note: City Hall is currently closed to the public. Cash will not be accepted and the City encouarges enrolling in TIPP or using other electronic options. Call 403-207-7050 for assistance.

Other Payment Information


  • Cheques must be made payable to the CITY OF CHESTERMERE.
  • Post-dated cheques will be accepted. However, payments made after the due date will have penalties applied.
  • Cheques are a conditional payment until the bank upon which it is drawn honours the cheque. If a cheque is not honoured, penalties and a service charge of $30.00 will be applied.
  • Payments will be accepted at any time (subject to penalties).
Notes:
The Provincial Government has a property tax assistance program for seniors. Visit their website or call 1 (877) 644-9992 to learn more.

Some properties are exempt from taxes (including some non-profits and community groups). Find out more here.

Tax Penalties & Fees (Bylaw 014-18)


• For current year taxes that remain unpaid after the due date of September 1st, a 7% penalty will be applied on September 2nd. A 1.5% penalty will be applied on the 1st of each month thereafter.
• For prior year taxes (arrears) that remain unpaid a 1.5% penalty will be applied monthly.

TIPP Changes 2018 website rectangle