Utility Rates & Fees

Utility rates are approved by the City of Chestermere Council and are established to ensure utilities are provided in a safe and reliable manner. 

The following tables outline the rates and fees currently in effect for residential and non-residential customers. Please refer to the City of Chestermere Bylaws for more details pertaining to rates and the provision of safe and efficient water, wastewater, stormwater, solid waste and recycle services to residents and businesses located in Chestermere.

Please note that the City does not set rates for electricity or natural gas. 

The City of Chestermere Council approved the use of a provincial grant so that residents will not experience an increase to their rates in 2021. While a 2% increase to 2021 rates (approximately $2.83 per month per homeowner) was necessary to help with increased inflation costs, City Council approved using a COVID-19 relief grant to offset that increase. 

Residential Rates & Service Fees

Item Rate
Water Service Basic Charge $26.29 / month
Water Consumption Charge (Tier 1) $1.24 / cubic meter (consumption up to 18 cubic meters)
Water Consumption Charge (Tier 2) $2.52 / cubic meter (consumption greater than 18 cubic meters)
Sewer Service Basic Charge $38.37 / month
Sewer Consumption Charge (Tier 1) $1.17 / cubic meter (consumption up to 18 cubic meters)
Sewer Consumption Charge (Tier 2) $1.66 / cubic meter (consumption greater than 18 cubic meters)
Basic Stormwater Charge $15.05 / month
Curbside Collection Basic Charge (Garbage / Recycling / Organics)  $23.49 / month
Eco Centre  $4.17 / month
New Customer Account Application Fee $25.00
Account Administration Fee for New Customer Account at an existing address $25.00
Security Deposit $300.00
Kitchen Pail $4.00 each
Delivery Charge for Carts (Garbage / Recycling / Organics) $4.00 / delivery
Security deposit to reconnect an existing customer $300.00
Excess Organics / Lakeweeds (240L or 360L) $7.00 / month for each unit
Excess Recyclable Materials (360L) $7.00 / month for each unit
Excess Garbage Materials (240L) $7.00 / month for each unit
Replacement Recycle Collection Cart (360L) $70.00
Replacement Organics Collection Cart (240L) $60.00
Replacement Garbage Collection Cart (240L) $60.00

Non-Residential Rates & Service Fees

Item Rate
Water Service Basic Charge $79.96
Water Consumption Charge (Tier 1) $1.70 / cubic meter (consumption up to 100 cubic meters)
Water Consumption Charge (Tier 2) $2.73 / cubic meter (consumption greater than 100 cubic meters)
Bulk Water Consumption $2,000 deposit
$25.00 non refundable admin fee
$6.42 / day (minimum of 3 days) plus $2.62 / cubic meter
Sewer Service Basic Charge $108.80 / month
Sewer Consumption Charge (Tier 1) $1.55 / cubic meter (up to 100 cubic meters)
Sewer Consumption Charge (Tier 2) $2.37 / cubic meter (consumption greater than 100 cubic meters)
Basic Stormwater Charge $27.51
New Customer Account Application Fee $25.00
Account Administration Fee for New Customer Account at Existing Address $25.00
Security Deposit $300.00
Security deposit to reconnect an existing customer $300.00

Other Service Fees (all customers)

Item Rate
Missed Appointment $120.00 / each appointment
No Access $50.00
Non-sufficient Funds or Returned Item $25.00 each
Penalty for Non-payment of Utility Bill 3% per month on outstanding balance
Shut-off Notice Delivery $15.00 for each notice
Water Reconnection $120.00
Water Permit (for new construction) $625.00
Flushing Mains $2.39 / cubic meter
Non-metered Sanitary Sewer Use $77.29 / month
Residential Meter Accuracy Test $140.00 / test
Video Inspection of Sanitary Services Cost + 10%
Infrastructure Inspection (second and subsequent visits) $625 / inspection
Water System Modelling Support Cost + 10%
Replacement water meter Cost + 10%
Repair existing water meter (frozen / damaged) Cost + 10%