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Police Files

Posted on: December 8, 2021

RCMP detachment lobby to re-open to the public

RCMP lobby reopens Dec. 8

The Chestermere RCMP Detachment has been providing services to the community through online digital communications and limited in-person contact at the front lobby doors.  The detachment will be continuing this online practice into the year 2022 as it has proven to be an effective and efficient delivery of services to the community.  

The detachment can be reached at 403-207-8777 or by emailing .  If you are reporting an emergency, call 911.  If you are reporting any matter that requires the police to attend, call the complaint line at 403-204-8900.  Our communications centre will take your complaint and dispatch a police vehicle.  Police Vehicles are not dispatched from the detachment.

Effective Wednesday December 8, 2021, the detachment’s front lobby doors will no longer be locked to the public.  The doors will be open for business from 8:30am to 5:00pm.  Please read the messaging at the front door before entering.  The lobby will have a 4 person capacity, social distancing of 2 meters will be enforced and wearing a mask will be mandatory.  There will be no seating in the lobby, and clients will be provided a clipboard to write out any forms or statements and will be asked to complete the provide documents outside of the detachment lobby. 

Screening requirements to enter the detachment lobby:

  1. In the past 14 days, have you had close contact with a person who tested positive for COVID-19?
  2. In the past 14 days, have you travelled outside of Canada and are currently subject to (Federal or Provincial) travel isolation or quarantine requirements?
  3. In the past 14 days, have you had a fever, cough, shortness of breath, difficulty breathing, sore throat, or runny nose or other new onset symptoms that is not related to a pre-existing illness or health condition?

The capacity of the lobby will monitored and if exceeded, members of the public will be asked to wait outside.  The lobby will be disinfected frequently during the day which may require temporary and short closures of the lobby, while the process is completed.  Your patience in this regard is greatly appreciated.


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