News Flash

City of Chestermere News

Posted on: March 11, 2020

March 14 Update: City of Chestermere response to COVID-19


March 14: 

As a precaution due to the COVID-19 situation, Chestermere’s City Hall and other municipal buildings will be closed to the public starting Monday.

“We want to limit the exposure and risk of our visitors and our staff contracting COVID-19, and ensure that we can continue to provide municipal services in the coming weeks,” says Mayor Marshall Chalmers. “Therefore, we have decided to close municipal buildings to the public starting Monday, March 16. Instead, we will be offering our services online, via conference and video calls, the telephone and email.” 

Municipal services such as financial services, social support services, parent support services, development and building permits and most other services offered out of City Hall are available online by visiting, by emailing and by calling 403-207-7050. A detailed contact list can also be found at Residents can also ask questions via the Facebook Messenger app. 

Emergency services are available, roads maintenance will continue, and curbside collection of organics, recycling and garbage will continue as scheduled.

Remaining open to the public will be the Public Works EcoCentre for materials drop off. The nature of this location and its operations limit the risk to the public and staff of exposure. That said, anyone feeling ill should not visit.

The front doors of the Chestermere RCMP detachment will be closed but staff will be in the building and service will continue. Please call the administration line at 403-204-8777 and press "0" to speak with our support staff. Instruction will be provided on how to receive service. Read more here

*Note: Since the publishing of this video, the Chestermere Recreation Centre has decided to postpone all upcoming CRCA Recreation programs have been postponed. 

Earlier this week, the City announced that all public events for March and April have been cancelled. Parent Link Programs are also suspended as of Monday, March 16. Similar cancellation rules have been followed by the Province and other organizations.

“We continue to take the COVID-19 situation very seriously and the health of the public and our staff is top of mind. We are making decisions to protect the health and safety of our community while ensuring we can continue to provide municipal services to the people of Chestermere,” says Mayor Chalmers.

At this time, the local Library and the Rec Centre Boards have decided to remain open with enhanced and precautionary measures being taken to protect the public and their staff. However, in the interest of public safety, the CRCA has decided to postpone all recreation programs (scheduled and drop-in) for the time being. The Mayor and the Director of Emergency Management have reviewed those plans and have strongly encouraged them to remain active in their protocols and cautious in their social distancing allowances. The decision by the Province and the Chief Medical Officer of Health to keep schools and other community gathering places open is one the City is monitoring closely. These provisions by the Province restrict gatherings to groups of no more than 250 people, with enhanced safety and sanitary protocols.

Preventing COVID-19

While Alberta Health Services (AHS) has indicated that the risk of contracting COVID-19 is low, the situation is changing rapidly. As of March 13, Alberta has 29 confirmed cases of COVID-19.

CHEMA continues to urge Albertans to follow AHS prevention guidelines which include:

For local businesses and organizations

On March 12, Alberta Health Services announced that all large gatherings of more than 250 people, or international events in the province are to be cancelled.

On March 13, the Provincial Government announced that they amended the regulations for EI, extended sick leave from 5 to 14 days and removed the need for employees to have a medical note to take sick time. More information about these measures is available at

CHEMA encourages community organizations to review their planned events and operations in light of the situation.

Calling 811: AHS has advised that they are adding more staff to the 811 Health Link line and ask that Albertans continue to be patient as they wait to speak with staff.  They are also adding an online self-assessment tool so Albertans can self-identify if they need to be tested for COVID-19. Visit for more information.

Travelling: The Public Health Agency of Canada has advised that all travellers arriving in Canada from international points are being asked to self-isolate for 14 days as a precaution. Albertans are also being advised to avoid travelling outside of the country.

More information about the provincial situation is available at  

March 12:

Alberta Health Services has announced that they are asking all large gatherings or international events in the province to be cancelled and advising Albertans against travel outside of the country. Read the latest update at

March 11: 

Earlier today, the World Health Organization (WHO) declared the COVID-19 situation as a Global Pandemic. There are 19 confirmed cases of coronavirus (COVID-19) in Alberta, and the Chestermere Emergency Management Agency (CHEMA) is preparing for a local response.

“Our team is closely monitoring the situation as it unfolds,” says Mayor Marshall Chalmers. “We take the situation very seriously and the public’s health is top of mind. We are making decisions to protect the health and safety of our community.”

To prepare for a local situation, CHEMA is reviewing community crisis plans, business continuity plans, safety checks, and is ensuring a full stock of emergency supplies. CHEMA is also implementing improved sanitation and prevention measures throughout City buildings in order to protect staff and visitors.  The City has strongly encouraged all City staff to re-evaluate and reassess any travel plans.

CHEMA also decided to postpone major City led events for the foreseeable future. City events that have been postponed include:

  • Dirt to Door Developer’s Forum (March 12)
  • Social Program Design Labs (March 18)
  • Parent Link Looking Back & Moving Forward Celebration (March 18)
  • Arts & Culture Workshops (March – April)
  • Women in Municipal Government Event (March 25)
  • Easter Egg Hunt (April 11)
  • Butterfly Gala (April 18)
  • All Parent Link Centre Programming (March 16 - 31)

Other events will be reviewed and evaluated on a case by case basis. Please watch the City’s website and social media accounts for more details.

In addition, the City and CHEMA have decided to postpone all non-essential City and regional meetings and are making every effort to participate using technology such as conference and video calls. This includes Council Committee Meetings and Boards. City Council Meetings and Committee of the Whole Meetings will continue but the public are encouraged to watch these online from the comfort of their homes rather than attend in person. The chairs of all committees are being notified by City staff.

CHEMA encourages community organizations to review their planned events using the Public Health Agency of Canada Risk Assessment Tool and postpone major events that could contribute to the transmission of respiratory pathogens.

While Alberta Health Services (AHS) has indicated that the risk to Albertans is low, CHEMA continues to urge Albertans to follow AHS prevention guidelines which include:

For those who have been travelling outside of Canada, AHS advises that you carefully monitor your health. If you experience any symptoms, self-isolate and call Health Link at 811.

More information about the provincial situation is available at  More information about the local response is available

Additional Info...
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