News Flash

Parent & Caregiver Support Services (PCSS)

Posted on: April 9, 2020

Parents & Caregivers: New Programs and Resources are coming soon!


Today, the City of Chestermere announced that they will be part of a new provincial model to provide resources and programs for parents and caregivers in the community.

“We are thrilled to announce that we are going to be offering new social services as part of the provincial Family Resource Network,” says Mayor Marshall Chalmers. “We are delighted to be part of the province-wide efforts to offer programs and resources that will help families thrive.”

Under the new structure, the brand new Parent & Caregiver Support Services (PCSS) will operate as a ‘spoke’ under the Aspen Commons Family Resource Hub located in Strathmore.

The PCSS team will focus on workshops and educational opportunities for parents/caregivers with children under 6 and some additional supports for parents with children in the 7-13 age group. Aspen will provide additional supports and programs for families with children 0-18 in Chestermere, SE Rocky View, Strathmore, and Wheatland County.

“The PCSS is committed to offering inclusive, culturally relevant, and evidence-based learning opportunities for caregivers at various locations throughout the city and to working alongside community stakeholders to ensure programs are responsive to the needs of the community,” says Suzan Jensen, the PCSS Team Lead. “We look forward to getting started under this new framework and providing high-quality programs and supports for families in Chestermere.”

Over the next few weeks, the PCSS team will be developing a coordinated referral system with the regional Hub and Spoke Service Providers to ensure families are connected with the right resources. In addition, PCSS will be exploring new partnership opportunities with local organizations to enhance programs and services for parents and caregivers in Chestermere.

During the COVID-19 pandemic, the PCSS team is developing virtual programming options to help support families during this difficult time. If families are in need of any parenting support or have any questions they are encouraged to connect with the team of experienced Caregiver Support Facilitators from Monday to Friday, 8:30 a.m. to 5:00 p.m. at (403) 207-7050. To learn more about Aspen Commons Family Resource Hub, please visit or call (403) 472-0346.

While some of the former Parent Link Centre team will be part of the new group, the new PCSS team will be smaller than the former group as the programs offered are under a new model with different objectives.

“For those staff members who were part of the Parent Link Centre for many years, we appreciate all they offered to the community and wish them the best in the next stages of their careers,” says Jensen. “For those who are joining the new PCSS structure, we look forward to offering excellent supports and resources within the new framework.”

More information about programs and resources will be posted at as soon as it is available.

Additional Info...
Facebook Twitter Email

Other News in Parent & Caregiver Support Services (PCSS)