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1. What are the new hours of operation?

The Bike Park is open from 7:30am to dark weather permitting. If there is a rain fall or wind storm, the park will be closed. It may take up to 36 hours for the park to reopen after a storm. Visit www.chestermere.ca/bikepark for updates.

Last updated: June 25, 2020

2. Why were the hours of operation changed?

In order to ensure that physical distancing and maximum rider numbers are consistently enforced, the park needs to be staffed at all times. The operating hours allow our limited number of staff to overlap their shifts in order to take breaks and monitor the park for safety requirements.

Last updated: June 1, 2020

3. What areas of the Bike Park are open?

The pump track, skills loop and beginner flow trail are open. Intermediate and advanced runs are still closed until further notice. Visit www.chestermere.ca/bikepark for more information. 

Last updated: June 25, 2020

4. How do I access the Bike Park?

Access gates will be limited to one entrance via West Creek Drive. The other entrances, on Lavender Lane and via the storm pond, will be sealed off at this time so that staff can monitor the total number of riders in the park.

Last updated: June 1, 2020

5. What can I expect when I go to the Bike Park?

Patrons will be required to sign-in with their name and phone number (number of parent or guardian) for safety and COVID-19 tracing purposes. Parents will be contacted if a child is injured.

Staff will monitor the number of patrons (hourly head counts) in the park and close the gate when they reach 15 cyclists. Signage will be posted to notify waiting users that the park is at capacity. The sign will be removed and more riders can be provided access to the park once current users leave.

Last updated: June 1, 2020

6. Can I use the water fountain or porta-potties?

No, at this time, users are asked to bring their own water bottles and porta-potties will be limited to staff use only.

Last updated: June 1, 2020

7. Do children under 12 need to be accompanied by a parent or guardian?

It is strongly recommended that all children 12 and under be accompanied by a parent or guardian.

Last updated: June 12, 2020

8. Why hasn’t the City been maintaining and preparing the park while it was closed?

Staff were hired as soon as it was confirmed that the Bike Park would re-open. These staff required some specialized training before they could begin maintaining the Park features.

Last updated: June 1, 2020