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New Utility Account Application

  1. Just moved to Chestermere or relocated within the City? Sign up for your water, wastewater, stormwater, and curbside collection account here!

    Please note:

    - A customer account application/administration fee will be applied to the first utility bill.

    - A $300.00 security deposit is charged on each residential account. If you sign up for pre-authorized payments AND e-billing, the deposit can be waived.

    - If you move to another address within Chestermere the account number will change and your payment information will need to change.

  2. The physical location of the property needing utility services.
  3. (if different from Service Address)
  4. Are you the property owner?:
    Please note that utility accounts can only be issued to the property owner
  5. Is this property a new home build or an existing home?*

    For a new home build, you will be contacted by the City to arrange for your black, green and blue (garbage, compost and recycling) bin delivery. For an existing home, these bins should have been left by the previous homeowner.

  6. Are you a new resident to Chestermere?:
  7. If you said 'yes' to the above, would you like a City Representative to reach out to you via your email above with a new resident package?:
  8. Select any or all of the options below to give permission to the City to use the above email address sign you up for:
    NOTE: After being registered for the above, you will be sent a confirmation/verification email for the subscriptions from or
  9. To learn more about connecting with the City or to sign up for additional services, visit
  10. FOIP
    This personal information is being collected for purpose of administering a customer account database, and should you select to participate, for the electronic billing system and pre-authorized payment plan option with the City of Chestermere, and as such is deemed to be an activity of the City of Chestermere. The personal information is collected under the authority of Section 33(1)c of the Freedom of Information and Protection of Privacy Act, and will be used only for the purpose identified. If you have any questions or concerns about the collection or use of information you may contact the FOIP Coordinator at 105 Marina Road, Chestermere, AB T1X 1V7 or call (403) 207-7050.
  11. Leave This Blank:

  12. This field is not part of the form submission.